Chart AIChart AI

FAQ

Is Chart AI's analysis financial advice?+

No. Chart AI produces technical analysis based on the chart image you provide, to help you think through a trade — it isn't personalized financial advice and doesn't guarantee any outcome. Always do your own research before trading.

What can I photograph or upload?+

Any trading chart — a screenshot from your broker or exchange app, a chart on your computer screen, or even a printed chart. Candlestick, line, and bar charts are all supported.

What does the analysis include?+

Key insights on trend, key price levels, volatility, volume, and market sentiment, plus a written "Game Plan" summary describing what to watch for next.

How much does Chart AI cost?+

Chart AI is subscription-based, with monthly and yearly plans. Pricing is shown in the app and may vary by region — exact current pricing is set in the App Store / Play Store listing.

Which languages are supported?+

Czech, German, English, Spanish, French, Italian, Japanese, Portuguese, Russian, and Chinese.

How do I request a feature or report a bug?+
  1. Go to the report page.
  2. Fill in the form and send it.
  3. I will respond via email.
How do I remove ads in the app?+
  • Ads are only shown to non-Pro users.
  • To disable ads, purchase a subscription or a one-time Pro upgrade if the app offers one.
How do I cancel a subscription?+

On iOS/iPadOS/macOS:

  • Settings → your name → Subscriptions, then select the subscription to cancel.
  • Or go directly to Apple Subscriptions.

On Android:

How do I uninstall the app?+

On iOS/iPadOS/macOS:

  1. Hold the app icon on your home screen and tap the delete icon.
  2. Or go to Settings → General → iPhone Storage, select the app, and tap Delete App.

On Android:

  1. Hold the app icon and drag it to the uninstall icon.
  2. Or go to Settings → Apps, select the app, and tap Uninstall.

Disclaimer: if your data isn't saved to the cloud, it will be lost — data is stored locally on your device.

What should I do if the app stopped working?+

Some basic troubleshooting steps:

Restart the device (no data lost):

  • Hold the power button and slide to power off.
  • Wait 10 seconds, then turn it back on.

Clear cache or reinstall (data will be lost — back it up first):

  • On Android: Settings → Apps → select the app → Clear cache / Clear data.
  • On iOS/iPadOS/macOS: delete the app and reinstall it from the App Store.
How do I restore purchases?+
  1. Open the app and go to Settings.
  2. Tap Restore Purchases.
How do I update the app?+
  1. Open the App Store or Play Store.
  2. Go to the updates section.
  3. Find the app and tap "Update".
How do I change the app language?+
  1. Open the app and go to Settings.
  2. Select "Language".
  3. Choose your preferred language from the list.
How do I enable notifications?+
  1. Open the app and go to Settings.
  2. Select "Notifications".
  3. Toggle the switch to enable them.
Do you offer a discount?+

Not at this moment.

How often are updates released?+

Roughly every 2-3 weeks, depending on the app.

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